No matter where our customers are, our goal is to provide the best transport and shipping options. We serve hundreds of international customers daily, and strive to provide you with quality service.
COVID-19 Note: As the COVID-19 restrictions affect our delivery services, please note that the shipping time may be longer than indicated. Our fulfillment team will continue to ship product orders daily as we take extra precautions to ensure their safety. We thank you for your patience and understanding.
1. How long can I receive my order?
Processing time: 1-2 days
Standard delivery time:
Germany, France, United States, United Kingdom, South Africa, Spain, Italy, Malaysia, Singapore, Vietnam, Japan, South Korea, Israel, UAE, Saudi Arabia: 6-10 days
Other countries: 8-12 days
2. Shipping fee: Free delivery for all products online.
3. Currently supported shipping countries：Afghanistan, Åland Islands, Albania, Andorra, Armenia, Australia, Austria, Azerbaijan , Bangladesh, Belarus, Belgium, Bhutan, Bosnia and Herzegovina, Bouvet Island, Brazil, Bulgaria, Cambodia, Christmas Island, Colombia, Cyprus, Czech Republic, Ecuador, Faroe Islands, France, French Polynesia, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Guyana, Hong Kong Special Administrative Region, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Luxembourg, Malaysia, Maldives, Malta, Mayotte, Moldova, Monaco, Mongolia, Montenegro, Netherlands, New Zealand, North Macedonia, Oman, Paraguay, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russia, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Svalbard and Jan Mayen, Switzerland, Tajikistan, Thailand, Tonga, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vatican, Venezuela, Vietnam, Yemen.
4. Do I need to pay customs or import charges for my order?
The Oclean online store covers all customs, duties and taxes for all customers. No additional fees will be surcharged after order placement.
Price displayed at checkout is final.
5. Where are the products coming from?
The shipping locations of Oclean online store are currently from China.