No matter where you are, our goal is to provide you with the best transportation options. We serve hundreds of customers around the world every day and strive to provide you with the highest level of service.
A.Order delivery time: The time range of order delivery is divided into two parts:
Processing time: 1-3 days
Shipping time: 8-12 days
B. Shipping fee: Free shipping for all products in Oclean online store.
C.Currently supports shipping countries：Brazil, United States, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong Special Administrative Region of Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain , Sweden, Ukraine, Bhutan, Uzbekistan, Yemen, Qatar, Indonesia, Kyrgyzstan, Kazakhstan, Turkmenistan, Christmas Island, Tajikistan, Bangladesh, Singapore, Japan, Cambodia, Thailand, Philippines, Mongolia, Vietnam, Azerbaijan , Afghanistan, Oman, South Korea, Maldives, Malaysia, New Zealand, Tonga, French Polynesia, Australia, Armenia, Iceland, Liechtenstein, North Macedonia, Turkey, San Marino, Serbia, Cyprus, Aland Islands, Andorra, Bouvet, Norway , Moldova, Monaco, Svalbard and Jan Mayen, Guernsey, Greenland, Georgia, Vatican, Faroe Islands, Bosnia and Herzegovina, Jersey, Ireland, Switzerland, Guadeloupe, Reunion, Belarus, Gibraltar, Kosovo, United Kingdom, Albania, Isle of Man, Mayotte, Malta, Montenegro, Uruguay, Ecuador, Colombia, Guyana, Venezuela, Paraguay, etc.
D.Do I need to pay customs or import charges for my order?
The Oclean online store only provides estimates of customs duties and taxes ("Import Fees") to customers in EU countries/regions during checkout and customs clearance. If your order has been delivered to a country outside the European Union, import duties and taxes may be charged after the package arrives in your country.
E.Where did the purchased product come from?
The shipping locations of Oclean online store are currently from China.
COVID-19 Note: As the changed COVID-19 restrictions will affect the delivery service, our shipping time may be longer than indicated. Know that our fulfillment team will continue to send products every day because we will take extra precautions to ensure their safety. Thank you for your patience and understanding.